"The Syntax course provided me with a structured framework, pragmatic approach, tools to use and positive solutions"
- Engineer, Sun Microsystems, Inc.  
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Quick Hints:

SYNTAX:Common Language for Collaboration tells you what areas of communication you need to focus on and how to take immediate action.

Assess your Situation: Rate your successful collaborative behavior on the free Communication Audit to see where to put your attention for best results.

Choose a conversation that you want to go well today. Assume that everyone can have what he or she wants (even if you don't yet see how to get there). Step into each person's shoes and ask, "What do I want from the conversation as _____?" Then revisit your own goals and notice how they dovetail with others.

Q and A

Where did Syntax come from?
Syntax was derived from studies of excellence in interpersonal communication, primarily building on learnings from Neurolinguistic Programming and Fernando Flores' Ontological Design work. Lucy Freedman, founder of Syntax, originally sought to provide communication tools for technical professionals so they could more effectively meet user needs in the early days of computer technology in the workplace. Syntax has since been taught in Fortune 500 companies and other organizations to professionals and managers from many disciplines.

How can I learn Syntax?
You can bring Syntax courses into your organization, attend our advanced professional development courses or university courses, and you can read and practice the skills as explained in Smart Work: The Syntax Guide for Mutual Understanding in the Workplace.
Feel free to contact us to discuss how to apply Syntax to your situation.

How can I find out my Personal Syntax?
Individual consultations and coaching on Personal Syntax are available by arrangement. Take the free Communication Audit as an introduction to observing Syntax in situations at work.

"The people with the really powerful careers are people who also tend to have a very elevated sense of purpose, who don't cut corners, who have a lot of integrity. They're not saints, and it's not that they never make mistakes, or that they've never taken a low road. Nobody is perfect. But, in the long run, these are people who tend to take the high road. The high road is the best road to success."

-William Damon, Stanford University Professor and Co-Author of Good Works: When Excellence and Ethics Meet


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